Nuckols Plumbing Heating & Cooling
HVAC Comfort Specialist
Richmond, Virginia•Full-time
About the Job
HVAC Comfort Specialist:
At Nuckols Plumbing, Heating & Cooling, we provide Residential HVAC Service and Residential HVAC New Construction throughout the Greater Richmond area.
Our company culture isn’t typical for the trades - we value our Teammates, their Families, and Family Time. We believe that when we take care of our Team, they’ll take care of our Customers.
If you’re looking for a company you can call home, we’ve built an environment that truly supports that.
What We Offer:
- 100% Company-Paid Health, Dental, Vision, and Life Insurance.
- Paid Holidays and Vacation Time.
- Simple IRA Retirement Plan with Company Match.
- Company Truck Provided (take-home after probation period).
- Family-Oriented, Supportive Team Environment.
- Career Stability and Growth Opportunities.
Job Description:
We are currently seeking candidates for an HVAC Comfort Specialist position. In this role, you will be responsible for managing outside sales leads, providing customers with information about Nuckols Plumbing, Heating, & Cooling, presenting them with information on various HVAC products, and following up with customers to ensure they are well-informed to make informed decisions about their comfort needs. You will also be responsible for ordering equipment, running the install crews, and troubleshooting jobsite issues with the technicians.
Responsibilities:
- Meet with customers at their homes to provide solutions for a wide variety of HVAC needs.
- Establish customer rapport and educate them on product and service options to fit their needs.
- Work closely with the office and installation teams to ensure an efficient, smooth process through completion.
- Develop key relationships, negotiate, and close projects.
- Be the primary contact throughout the project, including a home visit after the project is complete to ensure 100% satisfaction.
- Answer questions and educate potential customer on the steps required to add products to their home.
- Keep detailed records and log all interactions and communications with potential customers in business software.
- Create sale proposals that are accurate and complete, that can be seamlessly transferred to the installation team.
- Create confident buyers by providing complete and accurate information about our products and pricing.
- Relationship selling to build strong bonds with customers and earn repeat business through excellent performance.
Requirements:
- Minimum of 5 years of Residential HVAC Service Experience.
- Extensive knowledge of residential HVAC systems and controls.
- Skilled in the safe use of hand and power tools.
- Ability to lift, carry, push, or pull up to 50 pounds.
- Able to work safely from ladders for extended periods.
- Clean driving record and ability to pass a background check.
- Excellent communication and customer service skills.
Why Nuckols Plumbing, Heating, & Cooling:
Here, you’re not just a number - you’re part of the family. We take pride in creating a workplace where you can grow, succeed, and still enjoy life outside of work. If you’re ready to work for a company that genuinely values its Team, apply today and join the Nuckols family.